Direct answers regarding import, supply, and logistics inquiries for our partners

FAQs

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What is your Minimum Order Quantity (MOQ)?

Since we specialize in wholesale supply and container shipping directly from international manufacturers, the MOQ varies depending on the product category (such as commercial vehicle parts, heavy-duty tires, or engines). Please contact our sales department to discuss specific volume requirements.

Which manufacturers and global brands do you source from?

We partner exclusively with premium international factories and leading global brands specializing in transport machinery and accessories. All imported products strictly comply with international quality and compatibility standards.

How are shipping and delivery timelines calculated?

Delivery timelines depend on international maritime schedules, port operations, and customs clearance procedures. We remain committed to keeping our clients fully informed with real-time updates from dispatch to the final agreed destination.

Do you provide warranties on imported spare parts?

Yes, all spare parts and components are warranted against structural manufacturing defects. To qualify for a warranty check or replacement, any technical issues must be reported within 7 days of delivery, and the components must remain unaltered in their original factory packaging.

How can I request a price quote or business allocation?

You can visit our “Request a Quote” page and fill out the form with your company details and technical requirements. Alternatively, you can reach out directly via our official sales phone numbers on the “Contact Us” page.

Your trusted partner in the world of spare parts, we provide the highest quality standards through our exclusive agencies and our wide network of global suppliers.

Contact us
Address:
Zliten, Naeima, Coastal Road
Phone numbers:
+218927263427, +2180917155162, +2180912726601
Email:
info@aladyatgroup.com

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